John Brownstein, chief innovation officer at Boston Children’s Hospital, is bullish on the prospect of voice as a game changer in healthcare. “Healthcare is at a tipping point with voice,” Brownstein said in an interview with Healthcare IT News. “We haven’t seen it transform any industries. Healthcare could be a leading vertical in voice apps.”
Other leaders in innovation are less optimistic about how successful the first applications of voice will be. Sara Holoubek, CEO of Luminary Labs, remarked that “2019 will be the year of bad voice tech experiences,” at the Boston Children’s Voice. Health Summit. Of course, very few technological advancements are perfect right from the beginning, so even if 2019 is the year of voice tech failures, 2020 may be the year of successes.