Paging Dr. Alexa: Hospitals call on voice assistants, envisioning ‘massive’ impact on healthcare

John Brownstein, the chief innovation officer at Boston Children’s Hospital, has likewise seen voice apps evolve over the years. His team was the first to use the technology in a healthcare application with an educational tool for parents called KidsMD.

But the addition of HIPAA compliance allowed Brownstein’s team to take things much further. “We could finally start rolling out use cases where there was a direct connection to the care that a patient was being provided at our hospital,” he said. The Boston hospital’s latest voice effort focuses on helping patients recover after cardiac surgery.

Leila Amerling