Continuation of Voice-First Patient Journey Experience

Finally, attendees have the unique opportunity to experience what voice-first means for healthcare through an immersive exhibit, which features 5 rooms entirely transformed into different healthcare settings, from an inpatient room to a consumer's home. Each room will feature 4-6 different voice solutions that a patient or clinician might find in that environment, live and ready for interactive demo. Attendees are fully transported into each environment, and truly experience the potential of voice technology in each.

Voice is being used for to manage health by consumers across life stages - from young and healthy patients making appointments and tracking their fitness, to chronically ill and elderly patients tracking their medications and reporting back to their care teams. What have been the most compelling use cases for consumers to actively and consistently use voice apps? What should developers keep in mind when building voice skills for consumers? Where are we headed next?

• Emily Roberts, Sr Manager, Global Partner Marketing, Amazon Alexa, Amazon (moderator)

• Stuart Patterson, CEO of LifePod

• Nathan Treloar, Co-founder & President of Orbita

• Anne Weiler, CEO & Co-founder of Wellpepper

Explore the Voice-First Patient Journey Experience

• Brought to you by Klick

We get an exciting peek into 11 case studies and results across a broad variety of healthcare stakeholders—voice tech that has been developed by health systems and plans themselves, as well as that of startups and other vendors. Each rapid fire talk lasts 5 minutes exactly, and slides auto-advance throughout the talk. You won’t want to miss this exciting, fast-paced look at the latest voice tech deployments in health.

• Sumeet Bhatia, Founder & CEO, Aiva

• Yan Fossat, Vice President, Klick Labs, Klick Health

• Stacey Ulacia, Senior Communications Specialist, Seattle Children’s Hospital

• Emerson Sklar, Tech Evangelist, Applause

• Jennifer Warner, Senior Editor, Mayo Clinic Global Business Solutions

• Karin Beckstrom, Senior Manager, ERT Innovation Lab

• Maia Ottenstein, Digital Experience Design Lead, DICE Group, Thomas Jefferson University Hospital

• Sara Smolley, Co-founder & VP Strategy, Voiceitt

• Laura Schuntermann, Global Head of Digital Strategy and Partnerships, Cigna

• Debbie Hays, Specialist Executive, Life Sciences & Healthcare, Deloitte

• Robert Stevens, Head, Digital Strategy & Medical Innovation, Novartis

Inspiring TED speaker Rupal Patel provides an overview of the promise of voice technology in healthcare, across the industry's verticals - from pharma, to payors, to health systems - and individual stakeholders - from clinicians, to patients, to caregivers. She also cautions us on the perils of this emerging technology - including privacy, security, accuracy, and trust.

• Rupal Patel, Professor, Northeastern University; Founder & CEO, VocaliD INC.

The Voice.Health Hackathon, taking place the day before the Summit and exclusively sponsored by Amazon, will bring together key industry partners, clinicians, and developers around highly curated use cases for applications of voice tech in healthcare. During this session at the Summit, Dr. Michael Docktor, founder of Hacking Pediatrics will provide an overview of the three finalists from the hackathon, and the audience will decide the winning team via live poll!

• Michael Docktor, MD, Attending, Division of Gastroenterology; Clinical Director of Innovation at Boston Children’s Hospital

Explore the Voice-First Patient Journey Experience

In the clinic, smart speakers and voice tech have the power to make patients happier and clinicians more efficient. Our panel will answer today's pressing questions for voice in the clinic, like: how receptive have clinicians and hospital IT teams been to deploying voice tech? What applications have already been adopted today? What are the barriers to deploying more voice tech in clinical environments? What are the remaining areas of opportunity?

• Peter Durlach, SVP of Healthcare Strategy & Business Development at Nuance Communications

• Debbie Hays, Executive, Life Sciences & Healthcare Practice at Deloitte

• Shivdev Rao, MD, EVP of UPMC Enterprises

“Hey Siri, start the Summit!” Meet your emcee for the day - the voice actor whose recordings were used as the basis for the original voice of Apple’s Siri.

• Susan Bennett, Original Voice of Siri

John Brownstein and Leerom Segal welcome Summit attendees and lay out the goal for the day—accelerating the adoption of voice technology for the improvement of human health. They will lay the foundation for why voice is such a disruptive technology, its broad applications, and why healthcare specifically is primed for voice—right now.

• John Brownstein, Professor at Harvard Medical School; Chief Innovation Officer Boston Children’s Hospital

• Leerom Segal, CEO, Klick Health